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Department Director Appointment

Summary

Alexandria just hired Heather McGaffin, the former D.C. 911 chief, to run its Department of Emergency and Customer Communications starting in 2027. She'll be spearheading major upgrades to the city's 911 and 311 services.

At a glance

Total mentions: 0
Last 30 days: 0

Impact analysis

💰Financial impact

While the exact salary isn't highlighted here, bringing in an experienced veteran signals a significant investment in fixing and modernizing our emergency tech.

✅Who benefits

Residents and business owners will benefit from faster, more reliable 911 response times and smoother 311 city service requests.

⚠️Who could be affected

No groups negatively affected

Mentions & discussions (1)

City of Alexandria News Releases

City of Alexandria Names Heather McGaffin to Director of the Department of Emergency and Customer Communications Role

Heather McGaffin, Director of Emergency and Customer Communications (DECC), Following a national search, City Manager James F. Parajon has appointed Heather McGaffin to the role of Director of the Department o...

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